This Executive summary Report brings together four important areas of work undertaken over five years to assist in positioning the largest employing industry in Australia to meet the challenge of a better skilled and productive workforce now and into the future.

The focus of the considerable work comprises the development of a framework to harness the considerable labour market information available to assist industry and policy makers to better meet the labour and skills needs at national, State/Territory and regional levels (the Labour Force Needs Data Framework); a comprehensive marketing strategy (Discover Hospitality) to assist in attracting and retaining skilled workers; the Hospitality Recruitment Tool to assist employers and applicants alike on suitability for employment in this exciting industry; and the feasibility of establishing an innovative world leading focus for skills development and attainment across the industry in Australia (a proposed National Hospitality Centre of Excellence). Detailed reports of each element of the Project are also available from BGA.

The suite of resources established through the Integrated National Tourism and Hospitality Workforce Skills Development Project will enable workforce development in hospitality to more closely match industry demand.

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This report was produced in partnership with BGA, Restaurant and Catering Australia, the Australian Hotels Association and the Federal Government